Academy Offerings – Skills Development
GLGA Academy skills training provides training to a multitude of positions in the graphics manufacturing industry. With more than 130 skill development lessons, it provides employees with the resources to help them succeed in a fast moving industry that is filled with change. Best of all, GLGA Academy lessons are available as a no-cost benefit to all GLGA member employees.
With more than 130 skill development lessons, it provides employees with the resources to help them succeed in a fast moving industry that is filled with change. Best of all, GLGA Academy lessons are available as a no-cost benefit to all GLGA member employees.
GLGA Academy Courses
Click on a toggle below to view all videos within that respective skill area (member log in required). If you need assistance with your member log in, please email Sharon Flick at sflick@glga.info.
Suggested Learning Tracks
Below are suggested learning tracks based on your position and business discipline.
To view the videos, please click on the respective content area (in blue) and you will be taken to that content area web page. Member log in will be required. If you need assistance with your member log in, please contact us at sflick@glga.info.
Sales and Marketing
This course track offers sales training for employees to help increase sales.
- Sales Training - Sales Enablement
- Sales Training - Customer Relationship Management (CRMs) Systems
- Sales Training - Understanding Buyer Personas
- Sales Training - Communicating with Different Buyer Personas
- Sales Training - The Know Like Trust Remember Funnel
- Sales Training - Navigating Shifting Buyer Behavior, AI, and the Future of Sales
- Sales Training - Confidence: The Game-Changer in Sales Success
- Sales Training - Creating Urgency: Strategies to Shorten the Sales Cycle
- Sales Training - The Art of Asking Better Questions to Close More Deals
- Sales Training - The Hidden Sales Force: How Your CSR Team Shapes the Customer Experience
- Sales Training - The Secret Sales Power of the Print Plant Tour: Turning Facility Visits into Closing Machines
- Sales Training - Hidden Sales Stars: Promoting from Within by Spotting Sales Talent Across Your Shop
- Sales Training - Next-Gen Sellers: Winning Gen Z Talent for Your Sales Team
- Sales Training - The Shifting Power of Motivation: How to Capture and Keep It
- Sales Training - The Fifteen Minute Movie Trailer Sales Pitch: Engaging Buyers Who Are Short on Time
- Sales Training - Fearless on the Phone: Overcoming Call Reluctance
- Sales Training - Your Sales BINGO Card for 2026
- Sales Training - Reigniting Your Inner Drive: How to Manifest Motivation That Lasts in Every Stage of Your Sales Career
- Sales Training - Habit Stacking for Sales Success: How Small, Consistent Actions Build Big Results in New Business Development
- Sales Training - 8-Touch Rule is Dead: Why Modern B2B Prospecting Needs 12+ Touchpoints (And How to Do It Without Burning Out)
- Sales Training - Connective Labor: The New Sales Superpower You Can’t Automate
- Sales Training - Prompt Smarter: 5 Ways to Use AI to Level Up Your Prospecting
This course track offers marketing training for employees to help increase brand awareness and prospect/customer engagement.
- Marketing Training - The Four New Marketing Rules
- Marketing Training - Is Marketing the New Sales?
- Marketing Training - The Importance of Google and Online Reviews
- Marketing Training - Are you in Alignment?
- Marketing Training - Creating Your Marketing Plan for 2025
- Marketing Training - Breaking through Buyer Noise with Personalization
- Marketing Training - Standing Out in B2B Manufacturing Marketing
- Marketing Training - The Rise of Video in Marketing for Print and Graphic Arts
- Marketing Training - Using Customer Insights to Build Stronger Client Relationships
- Marketing Training - Marketing Through the Unknown: How Print Companies Can Stay Visible and Valuable in Uncertain Times
- Marketing Training - The Feel Factor: Why Print Wins in an Age of Digital Fatigue
- Marketing Training - Print Sells Print: Creative Ways to Market Your Solutions
- Marketing Training - From Ghosted to Trending: The New Rules for Social Media Visibility
- Marketing Training - Create, Connect, Captivate: Unleashing the Power of Your Owned Channel
- Marketing Training - Building Resilient Marketing: Practical Strategies for Companies in Unpredictable Times
- Marketing Training - Personalized to Win: The Two-Faced Power of Print
- Marketing Training - From Goals to Growth: Building Your 2026 Marketing Plan with Intention
- Marketing Training - When Your Customers Know Everything: How to Crush Your Marketing Goals
- Marketing Training - Where Did They Go? Stopping Customer Drop‑Off in Your Sales Cycle
- Marketing Training - No-Marketer Marketing: A Simple Weekly System Owners and CSR Teams Can Use to Promote a Print Company
- Marketing Training - The Invisible Shortlist: How to Get Your Print Shop Chosen Before Buyers Ever Talk to You
- Marketing Training - The Keywords Your Competitors Are Ignoring: A Guide to High-Intent Search
- Marketing Training - Ideal Customer Profiles for Printers: 15-Minute Marketing Tune-Up
Human Resources
This course track offers knowledge to help human resources professionals and owners.
- Human Resources - Artificial Intelligence and HR
- Human Resources - MRA 2025 HR Conference Presentations
- Human Resources - Change Management
- Human Resources - Workplace Wellness
- Human Resources - Legal and Compliance Issues
- Human Resources - Leadership Development
- Human Resources - Conducting a Job Interview
- Human Resources - HR and Corporate Strategies
- Human Resources - Workplace Personalization
- Human Resources - Effective HR Communications
- Human Resources - EI at Work: Mastering Emotional Intelligence
- Human Resources - The Numbers Don’t Lie: The Future of Talent
- Human Resources - From Tactics to Strategy: Elevating HR’s Role in the Business
- Human Resources - Emotional Labor: Taking Care of You
- Human Resources - Building the HR Function of the Future: Skills Every HR Leader Needs Next
- Human Resources - Beyond Pay: Rethinking Total Rewards in the Value-Driven Workforce
This course track provides direction on company company culture.
- Company Culture - Introduction
- Company Culture - Effective Communications
- Company Culture - Engagement and Employee Training
- Company Culture - Creating Company Culture that Attracts Gen Z
- Company Culture - 5 Things to Quit, 5 Things to Embrace About Your Behavior/Management Style
- Company Culture - Courageous Conversations – Handling Difficult Topics at Work
- Company Culture - Company Culture Resolutions for 2025
- Company Culture - Bridging the Skills Gap and Building Resilient Workforces
- Company Culture - Be an Agent for Change
- Company Culture - What if your interns ran the company?
- Company Culture - Embedding a Sales-Driven Culture
- Company Culture - Building a Culture of Trust and Reassurance
- Company Culture - Culture Is the New Customer Experience: Building a Print Shop People Want to Work For (and Buy From)
- Company Culture - Fresh Perspectives: Cultivating a Culture of New Ideas in Your Company
- Company Culture - Hone Your Employer Brand
- Company Culture - Brave Talk, Better Teams: Turning Tough Topics into Trust
- Company Culture - Belonging Over Benefits: How a People First Culture Attracts and Retains Top Talent
- Company Culture - Radical Retention: 5 Crazy Ideas to Help You Keep Your Best Employees
- Company Culture - Company Superlatives: Recognizing the Unique in Every Member
- Company Culture - Would You Fight to Keep Them? Using the Keeper Test to Build High-Trust, High-Performance Teams
- Company Culture - Hard Problems in Soft Cultures: Holding People Accountable Without Becoming the Bad Guy
- Company Culture - Psychological Safety: How Everyday Behaviors Build (or Break) Trust on the Shop Floor and Everywhere
- Company Culture - 5 Things Gen Z Wants from Your Workplace (That You Can Actually Deliver)
- Company Culture - 3 Ways to Build Internal Community That Don’t Require a Big Budget (or HR Department)
- Company Culture - Operational Empathy: Designing Work Around Real Lives
Safety Training
This course track offers safety training for everyone that works in the facility.
- Safety Training - Lockout/Tagout
- Safety Training - Hazard Communications
- Safety Training - OSHA Walk-Around Rule
- Safety Training - When OSHA Visits
- Safety Training - Building Successful Safety Teams
- Safety Training - Industrial Lift Trucks (Forklifts)
- Safety Training - Personal Protective Equipment
- Safety Training - Hearing Conservation
- Safety Training - Respiratory Protection
- Safety Training - OSHA Recordkeeping and Reporting Part 1
- Safety Training - OSHA Recordkeeping and Reporting Part 2
- Safety Training - Machine Guarding
- Safety Training - Fire Prevention
- Safety Training - Preventing Workplace Violence
- Safety Training - Heat Stress
- Safety Training - Motor Vehicle & Fleet Safety
- Safety Training - Emergency Action Planning
- Safety Training - Incident Investigations
Environmental Compliance and Sustainability
This course track provides knowledge on environmental topics.
- Safety Training - Lockout/Tagout
- Safety Training - Hazard Communications
- Safety Training - OSHA Walk-Around Rule
- Safety Training - When OSHA Visits
- Safety Training - Building Successful Safety Teams
- Safety Training - Industrial Lift Trucks (Forklifts)
- Safety Training - Personal Protective Equipment
- Safety Training - Hearing Conservation
- Safety Training - Respiratory Protection
- Safety Training - OSHA Recordkeeping and Reporting Part 1
- Safety Training - OSHA Recordkeeping and Reporting Part 2
- Safety Training - Machine Guarding
- Safety Training - Fire Prevention
- Safety Training - Preventing Workplace Violence
- Safety Training - Heat Stress
- Safety Training - Motor Vehicle & Fleet Safety
- Safety Training - Emergency Action Planning
- Safety Training - Incident Investigations
This course track provides knowledge on sustainability topics.
- Sustainability - Why Advancing Sustainability Is Important
- Sustainability - Navigating Sustainability for Small and Medium Size Businesses
- Sustainability - Minimizing Waste in the Print Industry
- Sustainability - The Drive Towards Plastic Recycling
- Sustainability - Advances in Recycling Flexible Packaging Waste
- Sustainability - Landfill Free
- Sustainability - Transportation Emission Reductions
- Sustainability - Energy Efficient Strategies
- Sustainability - Combat Escalating Utility Rates